Shipping & Returns

The Waitemata Boats Store wishes to offer you the best service available and will take pride in doing so. Should you have any questions or queries please contact us at: –sales@destownson.co.nz or 09 533 5062

Shipping Information


New Zealand

Delivered by NZ Couriers or NZ Post, tracked -delivery between 2-5 working days – $10.00 flat rate.

Australia
Option 1: Delivery time between 7-14 working days sent via NZ Couriers EPost, tracked
Option 2: Delivery time between 3-7 working days sent via DHL Express tracked (please note: can’t send to a PO Box)
AUD GST 10% will be added at checkout in accordance with the Australian tax laws effective from the 1st July 2018}

Rest of World
Option 1: Delivery time between 7 -16 working days sent via NZ Post International Air untracked.
Option 2: Delivery time 7 to 10 working days sent via DHL Express tracked (please note: can’t send to a PO Box)

International Delivery Charge
Delivery prices are calculated on weight and will be shown during the ordering process before payment is requested.

Customs Duty or Overseas Tax
There are no export/import conditions or restrictions relating to any products listed on this website. Individual countries have different rules regarding duty rates and exemption levels on imported goods. It is the importers/purchasers responsibility to find out about the rules that relate to the country that they are importing to and the purchasers responsibility for any charges incurred.

30 Day Money-Back Guarantee
The Waitemata Boats Store aims to deliver the book Des Townson – A Sailing Legacy in the best possible condition. We think you will be pleasantly surprised by the quality of the publication and the interesting content. If you are not completely satisfied with your purchase, please return to us unused within 30 days of receiving the goods and we will refund or exchange your purchase no questions asked provided they are returned in the condition you received them.
Conditions related to exchange or refunds are that: –
Unfortunately we cannot refund shipping charges – refunds can only be given on the product. Any books returned for exchange or refund are returned at the purchasers expense
We will cover the cost of returning the exchanged book to the original purchaser.

Returns should be clearly labelled and addressed to:
The Waitemata Boats Store
13 The Esplanade
Eastern Beach
Auckland 2012